To reset your password please visit the login section of our website and click on forgot password.

You can unsubscribe from our emails by clicking the unsubscribe link at the bottom of our emails. Alternatively, you can visit your account settings page at any time.

To change your account settings or personal details, you can log in to your Rehaus.co.uk account and visit your account settings page at any time.

All of our products go through a stringent process of authentication to ensure the Rehaus guarantee is given. Each of our pieces typically features an attribution mark, including stamps and labels. For items that are older in age and where a label was not provided, our team of product  experts seek to establish and corroborate attribution using archival documentation such as vintage catalogues, designer records, or other  sources.

Gift cards are treated as store credit for standard purchases. Negotiated offers already include a bespoke discount, so promotional gift cards can’t be applied. You can use them on any other listed or discounted REHAUS piece.

Our items have been lovingly restored for resale and thus are likely to have been reupholstered already. 

For any other items we will consider upholstery requests on a case by case basis. Please email support@rehaus.co.uk with the details of the product you wish to enquire about.

If there is a specific piece you are looking for please get in touch with us at support@rehaus.co.uk and we will be very happy to help.

If you were after an item that has been sold, please get in touch and we can let you know if we get something similar back in stock.

Customers are welcome to visit our Basildon warehouse by appointment to view specific pieces.

Our address is:
REHAUS Furniture Ltd, Unit 1, Apollo Business Park, Paycocke Rd, Basildon SS14 3NW
What3Words Location: https://w3w.co/waddle.worked.stroke
Visits by appointment Monday to Friday 8.30-4pm

you can arrange either an appointment in person or a video call to review the furniture remotely https://rehaus.co.uk/pages/visit-our-warehouse

We also offer same-day free returns at delivery, a 30-day return policy.

Pleae contact support@rehaus.co.uk with any queries.

Some pieces include a ‘Make an Offer’ option. If it’s available, you’ll see it on the product page. Once you submit your offer, our team will review it and get back to you within 24 hours.

All our items are carefully valued by our experienced product team to ensure competitive pricing and great value on designer and one-of-a-kind pieces. Please note that most items are unique - once sold, they’re gone.

We offer reservations on a case by case basis and for a maximum of 5 days. Please email support@rehaus.co.uk to enquire about individual products.

All prices quoted on our website are inclusive of UK sales tax (VAT) at the current rate. If your order is being dispatched to a destination outside the UK, please contact support@rehaus.co.uk

Absolutely, please get in touch with us providing the product details and delivery requirements and we will see how we can help you.

Please visit the returns policy section that can be found here.

£25 delivery for England and £50 for delivery to Wales & Scotland

Everything in the United Kingdom excluding Northern Ireland.

After you’ve owned your piece for at least 9 months, you’re eligible for exchange.

If your piece is still in its original condition, you’ll receive 100% of your original purchase price in store credit.

If refurbishment is required, we’ll deduct the cost of that work from your credit.

• If you’re only exchanging (without buying a new piece), a collection fee applies.
  
• If you’re buying a new piece at the same time, we’ll deliver your new purchase and collect the old one in a single visit — no collection fee.

• If you’re buying something new at the same time, your credit will be applied as a partial refund against that order.
  
• Otherwise, you’ll receive store credit to use on any future REHAUS purchase.

We can still accept it, but the cost of repair or refurbishment will be deducted from your credit.

Sorry, Forever Exchange is currently only available to REHAUS customers in UK (excluding Northern Ireland and other non-mainland areas).