Valuation and Consignment Process:

Step 1

Complete our enquiry form above
Ensure we have all your relevant details to value the items (this could include Photos, Provenance, the address of where the furniture is kept, etc.).

Step 2

We will then send you a valuation in our standard contract agreement and our T’s and C’s for your review.

Step 3

We will send you an invoice to arrange the collection of your items. Upon payment of the collection invoice and signature of the consignment contract, We will arrange to collect the items from you.

Step 4

Your consigned items will go through our merchandising process, which includes storage, professional photography, cleaning and minor refurbishment if required.

We accept unique vintage & designer furniture & lighting items from any decade across seating (sofas, armchairs, chaises, modular seating, dining chairs, accent chairs) storage and tables (dining tables, coffee tables, side tables & desks).

We will professionally clean all items prior to sale.

Please note that we currently are not accepting the following:

• Beds & mattresses
• Large/heavy ceiling lights, including chandeliers
• Wall mounted storage
• Kitchenware
• Small decor items
• Electronics including kitchen appliances

You can find a list of the types of designers and brands we typically look for here. If your item isn’t on here please still send it to our team, as we are constantly expanding our list.

Our quality control team is made up of furniture experts who check each item’s provenance, attribution, construction and condition. Using both historical references and attribution marks on each piece to confirm authenticity, our team will work with auction houses and manufacturers to corroborate the seller provided information.

Although we avoid selling things that are not in good condition, we often take items with slight marks and regular wear and tear and repair them for free. If your item requires major repairs, restoration or needs to be upholstered we would still consider selling it so do send us photos of the damage and outline what the condition is.

Yes. In most cases we would carry out the restorations and / or upholstery and communicate the cost to you in writing; these costs will need to be paid for in advance of the item being collected. There are some instances where we prefer to ask you to repair or upholster something before sending it to us.

Pricing is largely dependent on the style, brand, condition and market demand for the item. The more information you can supply us with, the better- so if you have original pricing information or receipts, please share this with us when submitting your item’s details. We have a great deal of  experience in pricing pre-owned furniture and will price items fairly for both our consignors and customers. Ultimately, pricing is at our discretion.

Depending on the price you are looking to achieve, we will consider listing items above our estimate for a set period of time. Just talk to our team about your requirements.

You will receive an earning of 65% of the net sale proceeds from the sale of your item or -if you prefer to use this towards something in our online store- you can keep 100% - which we will give you as a voucher for the full amount. You can decide once we sell your item which payment method you prefer.

We will handle the entire sales process for you including 

Marketing your items to a relevant and targeted audience

• Minor Restoration*
• Professional Cleaning
• Professional Photography in our studio
• Storage
• White Glove Delivery upon sale to the purchaser
• Collection of the items from your residence

*If your items require major restoration or upholstery we will discuss this with you in advance and the cost would be agreed in writing and payable upfront.

Step 1

How we make selling easy
• List your items on multiple platforms for maximum exposure and reach
(1stdibs, Vinterior, Rehaus, Etsy, Pamono, Google marketplace, Ebay)

• Deal with all inbound and outbound sales enquiries
• Marketing your items to a relevant and targeted audience
(Google Ads, Facebook Ads, Instagram Ads, LinkedIn Ads, Pinterest Ads)
• Minor Restoration
• Expert Cleaning
• Professional Photography in our studio
• Secure Professional Storage
• Insurance

Step 2

Your Item sells

Step 3

We arrange White Glove Delivery to the buyer at no cost to you.

Step 4

Once the buyer’s 30day return window has closed, you will receive a cash payment of 65% of the Net Sale Value (Gross Sales Price – Third Party Platform Fees)

OR

Rehaus credit voucher equal to 65% of the Net Sale Value (Gross Sales Price – Third Party Platform Fees) (you can decide at the time which option you prefer)

Please Note*
It is worth noting that the RRP you see online does not necessarily reflect the sale price we will achieve, as vintage items are typically subject to negotiation and discounts.
We would commit to keeping your items for a minimum of 6 months. If, after the initial 3-month listing period, your items have not sold, it would be at our discretion to reduce the price up to 30%.
All the other details regarding the mechanics of our consignment policy can be found in our Terms and Conditions

Most items will sell within the first 90 days. Typical reasons for a slower selling period include:

• Market demand
• The condition of the item
• The price of the item
• The brand

Our standard selling period starts on the day your item is published on our platform and lasts for 180 days, If after 90 days your item hasn’t sold, we reserve the right to reduce it by up to 30% or return it to you. If your item hasn’t sold after 180 days, we will either reduce it up to 50%, or return the item to you depending on your preference.

Once your item has sold and been delivered to the buyer, they have a 30 day returns period. You will receive your payment at the end of the month following this period.

Example: Your item sells and is delivered to the buyer on 20th September. Your payment will be sent to you at the end of October as this is the end of the calendar month following the 30 day returns period.

If after 90 days your item hasn’t sold, we reserve the right to reduce it by up to 30%.

If your item hasn’t sold after 180 days, we we will review the listing and decide whether to keep it on our platform with up to a 50% reduction to the selling price or we will return it to you if this is what you'd prefer. We won’t charge you for anything other than the cost for us to return the piece to you.

Although our dedicated couriers will bring the required packing materials to ensure your items arrive safely at their destination, anything you can do to help ensure your items stay in perfect condition would be appreciated. We especially recommend bubble wrapping corners and edges, and protecting fragile surfaces.

All items will be taken to the Rehaus warehouse where they will be stored, safely, until they are sold.

Yes. From the moment your items leave your house they are insured, until they arrive with the person who has bought them.

This process can take up to 30 days, depending on when we collect the item from you, and how much restoration or cleaning it requires.

As long as your item hasn’t sold yet then yes, you can have your item back. But if you want your unsold item back after the end of the 14-day cooling off period but before the 180-day consignment period is over, there will be an administrative fee of 25% plus VAT of what our estimated profit would have been on the item (based on a sale being made at the selling price on the date of cancellation as listed onwww.rehaus.co.uk). You will need to pay this prior to organising its collection. Please speak to our team who might be able to help you coordinate delivery. See our terms for more details on cancellation, in particular how the profit is calculated.