Previously Sold On Rehaus

Valuation and Consignment Process:

Step 1

Complete Free Valuation above
Ensure we have all your relevant details to value the items.

Step 2

We will then send you a valuation in our standard contract agreement and our T’s and C’s for your review.

Step 3

We will arrange to collect the items from you.

Step 4

Your consigned items will go through our merchandising process, which includes storage, professional photography, cleaning and minor refurbishment if required.

We currently accept designer furniture & lighting items from any decade across seating, storage and tables

We will professionally clean all items prior to sale.

Please note that we currently are not accepting the following:

• Mattresses
• Large/heavy ceiling lights, including chandeliers
• Wall mounted storage
• Kitchenware

• Electronics including kitchen appliances

You can find a list of the types of designers and brands we typically look for here. If your item isn’t on here please still send it to our team, as we are constantly expanding our list.

Our expert quality control team verifies each piece’s provenance, attribution, construction, and condition. Using historical references and attribution marks, we authenticate every item—working with auction houses and manufacturers to corroborate seller-provided information.

We prioritize quality but accept pieces with minor wear, repairing them for free. For major repairs, restoration, or upholstery, we’ll still consider restoring then selling—just send us photos and details of the condition.

Yes, in most cases, we handle restoration and upholstery, providing a written cost estimate upfront.

Pricing depends on style, brand, condition, and market demand. The more details you provide—like original pricing or receipts—the better. With extensive experience in valuing pre-owned furniture, we ensure fair pricing for both consignors and buyers. Final pricing is at our discretion.

Depending on the price you are looking to achieve, we will consider listing items above our estimate for a set period of time. Just talk to our team about your requirements.

Earn 50% - 85% of the net sale proceeds as cash payment (dependent on value), or opt for 115% of the cash payment as store credit to reinvest in new pieces. Choose your payment method once your item sells. With our expertise, we’re confident we’ll secure the best price—ensuring you earn more than selling yourself or at auction

We handle the entire sales process for you, including:

• Collection from your residence
• Targeted marketing to the right buyers
• Minor restoration* & professional cleaning
• Studio photography for premium presentation
• Secure storage until sold
• White-glove delivery to the buyer

For major restoration or upholstery, we’ll discuss costs upfront and confirm in writing before proceeding.

Step 1: Maximum Exposure & Hassle-Free Selling

We take care of everything to ensure your piece reaches the right buyers:
✅ Although most of our sales are on REHAUS we also list across multiple platforms for maximum exposure (1stDibs, Vinterior, Etsy, Pamono, Google Marketplace, eBay)
✅ Handle all sales inquiries – no back-and-forth for you
✅ Marketing investment via Google, Facebook, Instagram, LinkedIn & Pinterest Ads
✅ Minor restoration & expert cleaning to enhance appeal
✅ Professional studio photography to showcase your piece beautifully
✅ Secure, insured storage until it sells

Step 2: Your Item Sells

We manage the transaction and ensure a smooth sale.

Step 3: White-Glove Delivery

We handle secure, white-glove delivery to the buyer at no cost to you.

Once listed, most pieces sell within 90 days. However, selling time can vary based on:

• Market demand – Some styles and brands move faster than others
• Condition – Well-maintained pieces sell more quickly
• Pricing – Overpricing can extend the selling period
• Brand – Highly sought-after brands tend to sell faster

We use our expertise to price competitively and market effectively to ensure the best chance of a quick sale."

Our standard selling period is 180 days from the day your piece is listed.

Once your item sells and is delivered, the buyer has a 30-day return period. Consignment payments are processed at the end of the month following this period.

Example: If your item is delivered on 20th September, your payment will be sent at the end of October (the end of the calendar month after the return window closes).

We ensure a secure and transparent payment process for all sellers.

• After 90 days, we may reduce the price by up to 30% to increase the chances of selling.
• After 180 days, we will review the listing and offer you the option to put your piece in our online auction, or to collect it/ have it returned to you.

There are no fees, except for the cost of returning the piece to you.

After you’ve owned your piece for 9 months, you’re eligible for exchange (we plan to remove this requirement in due course).

If your piece is still in its original condition, you’ll receive 100% of your original purchase price in store credit.

If refurbishment is required, we’ll deduct the cost of that work from your credit.

• If you’re only exchanging (without buying a new piece), a collection fee applies.
  
• If you’re buying a new piece at the same time, we’ll deliver your new purchase and collect the old one in a single visit — no collection fee.

• If you’re buying something new at the same time, your credit will be applied as a partial refund against that order.
  
• Otherwise, you’ll receive store credit to use on any future REHAUS purchase.

We can still accept it, but the cost of repair or refurbishment will be deducted from your credit.

Sorry, Forever Exchange is currently only available to REHAUS customers in UK (excluding Northern Ireland and other non-mainland areas).

Our dedicated team will bring all necessary packing materials to ensure safe transport. However, any extra protection is always appreciated. We recommend:

• Bubble wrapping corners and edges
• Protecting fragile surfaces

This helps keep your items in perfect condition during transit."

All items will be taken to the Rehaus warehouse where they will be stored, safely, until they are sold.

Yes. From the moment your items leave your house they are insured, until they arrive with the person who has bought them.

This process can take up to 30 days, depending on when we collect the item from you, and how much restoration or cleaning it requires.

As long as your item hasn’t sold yet then yes, you can have your item back. But if you want your unsold item back after the end of the 14-day cooling off period but before the 180-day consignment period is over, there will be an administrative fee of 25% plus VAT of what our estimated profit would have been on the item (based on a sale being made at the selling price on the date of cancellation as listed onwww.rehaus.co.uk). You will need to pay this prior to organising its collection. Please speak to our team who might be able to help you coordinate delivery. See our terms for more details on cancellation, in particular how the profit is calculated.